A 'Pizza-Work': Video of Argument Between Manager and Customer Goes Viral
CONWAY — A viral video captured an argument at a local pizza business that led to arrest of a customer.
Manager Chris Davis posted the video to his Facebook page Saturday and said due to weather complications Brothers Original Pizza Co. did not have the ingredients for the pizzas that a Rhode Island man and his party ordered. Off camera, William H. Hartmann Jr., 49, of Charlestown, Rhode Island, allegedly harassed another employee about his unsatisfaction.
Hartmann, who owns a timeshare in North Conway, told the Conway Daily Sun that on Saturday he, his fiancee, and his sister decided to get pizza at their local spot. After trying to order two different types of pizzas, they became frustrated. "I almost felt like I was on a comedy show being punked," Hartmann told the paper. Hartmann and his party were able to settle on a pizza order that the employee could make.
After the employee reported the interaction to Davis, he offered a pizza to Hartmann and his party and then asked the customers to leave.
In the video, Hartmann and another member of his trio's emotions escalate, and they demand their money back.
"Give me my money before I wreck the place," Hartmann can be heard saying on camera. Davis accommodates the customers with a $27 refund.
Hartmann then throws the pizza on the floor, saying "Clean your f****** pizza up. I'll waste your time." The argument continued to escalate from there.
The video shows Davis following the customers out of the pizza shop to record their license plate number.
Davis and Hartmann continued to argue on the video as they walk toward the car. At one point Hartmann says, "Do I gotta break your phone?"
Davis also yells to a bystander to call the police.
Hartmann was arrested the next day at Settlers Green Outlet Shopping when police spotted his SUV.
Police charged him with criminal mischief and simple assault. According to Lt. Chris Mattei of the Conway Police Department, Hartmann was released on $2,000 cash bail and is due in Ossipee district court court Feb. 6 at 8 a.m.
As of Tuesday afternoon, the video of the encounter had almost 200,000 views and more than 1,600 shares.
The investigation is ongoing.